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Value for Money - At ACT, customers get more value for money. For over ten years, the optimization of customer investment has been the focus of our company. With cutting-edge technologies, as well as the ability to upgrade, customers can rely on ACT to stay ahead.

Consulting Services - Today, the pace of technological development is astonishing, and confusing even for the experts. In the complicated and sometimes technical process of purchasing a technology product or service, ACT can also advise as well as provide research assistance that will assist the customer to zero in on the product or service that will best serve the needs of the end user.

Customer Service - From pre-sale consulting to post-sale assistance, ACT goes the extra mile for the customer.

Industry Partnerships - Customers enjoy top quality performance and highest levels of reliability from technology products purchased at ACT. Our relationship with companies like Intel, Microsoft, Novell, 3 Com, Compaq, Samsung, Tripplite, APC, Premio, and others means that we are able to quickly and easily acquire the latest technologies and pass them on to our customers.

Warranty - All computers that we sell will be on a one-year warranty. For the extent of the warranty period, labour and all parts replacement will be free of charge, except for defective parts which are due to customer negligence. All other hardware will have a one year warranty.

Maintenance/Technical Support - Our technical services department is the largest on the island offering repairs and maintenance for a wide variety of computer hardware, printers, UPS's, monitors, etc. Maintenance contracts can also be arranged where our technicians are responsible for carrying our periodic in-house services to your equipment. The cost of maintenance contracts vary as equipment purchased from ACT, which are under warranty, are taken into consideration.

The response time for ACT to act on any call made to our service department, in relation to maintenance, will be no more than four (4) hours. The customer can expect a representative from ACT to be on site within this time to offer speedy resolution to any problems. More complex problems, which cannot be handled on-site, will be brought to ACT's service department for further diagnosis. Except for the replacement of parts which are not readily available, the customer can expect to have his equipment back in working condition in two days or less.

ACT will also ensure that all equipment are properly installed and are operating to customer specifications.